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Dip.io FAQs
Using the Kit
Where should I perform the test?
How do I use the cup?
How do I use the stick?
Where should I place the stick after it is dipped?
What should I do if I could not fill the cup up to the full mark line?
Using the App
How do I use the camera?
Can I use the app without an Internet connection?
I encountered an error after sending my test. What can I do?
I am stuck in "Retrying" mode. What does it mean?
Your Results & Data
What is going to happen with my test results?
Who has access to these results?
How can I see the results?
Are my results safe?
General
What exactly is being tested?
How accurate is this test?
How accurate is this test?
