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Customer Success Manager

Sales | UK, Full time
We are looking for a Customer Success Manager to join our world-leading team as we ramp up our commercial strategy for the UK. You will work with a variety of NHS organisations to roll out, train and implement our products, and will also support these customers on an ongoing basis in an account management capacity with a goal of expanding use of our products across different pathways.

You will also manage local relationships with digital partners, such as NHS Digital, EMR systems vendors and others. You will work in partnership with our product development team to oversee integration pathways and data governance.

You will work closely with the Customer Success Director & the Sales Director to support UK sales in planning for mobilisation and then ongoing account management. We see this as a pivotal, high growth role and are looking for a driven candidate who can truly make a difference.

About the candidate

  • Some experience in a healthcare environment and experience in technology sector
  • Some clinical background would be an advantage or desirable
  • Track record of customer management and service delivery
  • Ability to build strong and immediate relationships
  • Flexible and adaptive attitude, including self reliance and strong team work ethos
  • Ambitious individual looking for an opportunity to grow with the company but prepared to roll up their sleeves on the journey
  • Stamina and energy for significant UK based travel

send your CV and a one-page cover letter to